Refund policy

30-day money-back guarantee

We want you to love what you ordered. If you're not completely satisfied, you can return most items within 30 days of delivery for a full refund.

Return conditions

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Your order number is required as proof of purchase.

How to start a return

Contact us through our contact page with your order number and the reason for the return. Our support team will reply with instructions and the return address. Please do not send your purchase back without contacting us first.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.

Damaged, defective or incorrect items

If your order arrives damaged, defective, or you received the wrong item, contact us within 48 hours of delivery with photos of the product and packaging. We will send a free replacement or issue a full refund — in most cases you won't need to return the item.

Late or missing refunds

If you haven't received your refund after 10 business days, first check your bank account again, then contact your card issuer — processing times vary. If you've done this and still have not received your refund, contact us and we'll track it down.